SmartWorks

SmartWorks empowers electric, water, and gas utilities to turn metering and operational data into actionable intelligence. Our flagship platform, SmartWorks Compass, offers a comprehensive suite of meter data management (MDM), analytics, and AI-driven solutions that help utilities streamline processes, enhance customer service, and stay ahead of evolving AMI and grid modernization needs.

Engineered to scale with your utility—today and beyond—SmartWorks Compass provides advanced Validation, Estimation & Editing (VEE), automated meter-to-cash workflows, and seamless integration with leading CIS, billing, and operational systems across the Harris Utilities ecosystem and beyond. With more than 120 utilities relying on SmartWorks, we bring over 15 years of proven experience delivering reliable, high-quality data to support both regulated and deregulated market needs.

SmartWorks’ modular design allows utilities to adopt capabilities at their own pace—whether improving settlement accuracy, reducing field truck rolls, detecting leaks and theft, forecasting load, enhancing operational KPIs, or giving customers deeper insight into their usage. Our intuitive visualization tools and dashboards equip utility teams with the visibility and insights needed to drive efficiency, reduce manual effort, and strengthen decision-making.

Through our close collaboration with investor-owned utilities (IOUs), public power, municipalities, and co-ops, SmartWorks provides technology that meets diverse operational requirements while enabling long-term innovation. Our solutions are backed by Harris’ stability and commitment to customer success, ensuring continuous improvement, evergreen support, and investment-protected product evolution.

At SmartWorks, we believe in making smart data simple—giving utilities the confidence, clarity, and tools they need to serve their customers effectively in an increasingly complex energy and water landscape.